Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I checked the cable that goes into the router (in main floor of house)- that cable is connected to a splitter. On Amazon, the former costs about 10 TIMES more than the latter. We would recommend the WCB6200Q as it is the current series. Have been trying to contact Verizon support all day and have reached no one :-(. Summary of Contents for ActionTec WCB3000N Page 1 Coaxial Cable into the IN Port on the Splitter and the other • One Power Adapter Step (External, 5V DC, 2A made by Actiontec, Model #WA-10P05FU) end into the Coaxial Wall Outlet. The WCB3000N turns on, … Ok, so the G1100 has one coax port, this port has a cable in it. I connected the 3000N to that splitter and it works. Yes, the WCB3000N was discontinued and the units being sold on Amazon are for specific ISP's (which means they may or may not work on Verizon) and there is NO warranty or support from Actiontec on those units. So, locate which cable it is that runs outside -- if it's near the ONT, open the user side of the ONT and disconnect the coax cable there and attach it along with the cable you located to a splitter and then, using a short length of coax, attach the splitter to the ONT port you just disconnected. COVID-19 update: Keeping our customers and employees healthy and safe is our priority. Lasagna, this exactly what I needed to do. Yes, the WCB3000N was discontinued and the units being sold on Amazon are for specific ISP's (which means they may or may not work on Verizon) and there is NO warranty or support from Actiontec on those units. The thing then is that I thought I could have the WCB3000N in my basement to extend the network, so this wouldn't be of use? Trademark Policy | I was told to change the MTU setting of the Actiontec, so it will work with my Xbox. It casts a wifi network, but when I connect to it, it has no internet. Wireless incoming calls showing United States in error, sasktel.net email not working on Apple devices after iOS update (13.7), Wireless call forwarding on VoLTE-compatible devices, Unauthorized international text messaging charges, Emergency Alert System test on November 25, 2020, Enrolling in the Crown Utility Payment Deferral Program, Troubleshooting your Actiontec gateway (infiNET service), Logging in to the Actiontec WCB3000N wireless extender, Understanding the status lights on your Actiontec gateway (infiNET service), Troubleshooting your SaskTel Internet and In-home Wi-Fi, Troubleshooting your 2Wire, Pace, or ARRIS gateway, Wi-Fi device connected but not using the Internet, Wi-Fi device connected and using the Internet, Extender is connected to the gateway and has an IP address, A set-top box or computer is plugged into the extender, A set-top box or computer is using the Internet, Restores extender to factory default settings; extender must be re-paired to the gateway after reset, Ethernet port from extender to set-top box or computer. The source code file below contains all GPL and LGPL sources used to build firmware for the WCB3000 Series Devices: WCB3000, WCB3000N Troubleshooting Follow New articles New articles and comments. Maybe you can unplug another cable that is unused and connect the wire leading to the basement. You don’t have to connect the ONT. You probably have a main splitter in yout basement somewhere. Or should I do a service call when service calls are available again? Should I open the ONT myself and try to connect the cable? Understanding the status lights and ports on your Actiontec WCB3000N wireless extender. I took a look at the Router status on the router's management page, and under Coax status it says cable disconnected. Optionally, you could insert the splitter where the coax from upstairs runs thru the basement and attach a piece of cable and splitter there to service your basement location. 06-12-2020 Copyright 2018 Actiontec Electronics, Inc. All Rights Reserved. What does this mean - is this something Verizon needs to turn on for my router? How do I change the MTU? A. Possibly, the WCB3000N firmware has not been updated for any bugs with the newly released G1100. Depending on where you live and the amount of "noise" in your environment, this may or may not be an issue (I live at the base of a mountain with several radio/tv towers on top and let's just say I can get the local radio station on my toaster at times due to the amount of radio noise). It sounds like the cable you are connecting to in the basement is just unplugged. 03:07 AM. The ONT will connect to the INPUT of the splitter. G1100 has one coax port, this port has a cable in it. This has been an interesting goose chase. (I know that the WCB3000N has been discontinued, and maybe that's the reason for the price difference.)Thanks. To test you can move the WCB3000N next to the G1100 and connect directly to the G1100’s coax port. Your order will be held for 3 days from the time it's placed. • Orders must be placed from 8 AM – 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays). Or does this mean that there are no coaxial cables connected to the ONT? It is likely that one of the "hanging" cables is the one to which you connected the WCB3000N and thus why things aren't working. That splitter has the cable what I suppose is the 'source' of service - following that cable I see that it goes into the basement, and from the basement it goes back outside and I assume into the ONT. It is not uncommon to NOT connect cables to outlets that aren't being used -- if you connect a cable that runs to an unused outlet, you are sort of creating an antenna thru which signal can leak into your cable plant and cause interference (unless you put a terminator on the connection where it comes up). Just make sure the cables going to the 3000N and G1100 are connected. Try searching. I'm sorry for not understanding just yet. OR, are you saying that to test I should remove the original coax cable from the G1100 and use another coax cable to directly connect the WCB3000N to the G1100? Warranty. The thing then is that I thought I could have the WCB3000N in my basement to extend the network, so this wouldn't be of use? Are you saying I should add a cable splitter to this port, and then connect the original coax cable to the splitter, and then another coax cable from splitter to to my WCB3000N? I have Fios Quantuma Gateway router. • Please bring photo ID and credit/debit card only if used as payment. I remember when the cable lady put all these cables in, why would she not have connected them to the right places? However the last couple of days the Coax light on the extender has been constantly blinking instead of staying lit up and I've seen the wifi connection drop almost every 2 hours. Now I can do all the Zoom from basement that I want. Got it working. I have Fios Quantuma Gateway router. Then all the cables throughout the house will connect to the OUTS. Although we recently had to have our ONT serviced and I wonder if that guy didn't plug these cables back in? Wi-Fi is a registered trademark of the Wi-Fi Alliance. What are the major differences between them? Unless I got a super long coax cable which I'm trying to avoid. Actiontec launches a full suite of Wi-Fi 6 products for the connected home and … - edited Privacy | Thank you for your help! My network extender (Actiontec Dual Band Wireless Network Extender Over Coax WCB3000N) has been working fine ever since I got FIOS about 6 months ago. What could be the issue? Extend the range of your WiFi network to the far corners of your home with the WiFi Network Extender WCB6200Q. Using the latest bonded MoCA 2.0 standard, next-generation wireless AC, video prioritization technology, a powerful 4×4 GHz radio and better antenna design, this WiFi extender turbo-charges the existing home wireless network and delivers a better video streaming experience. • If same-day delivery is available for your order, you’ll be able to choose that option at checkout. 03:06 AM In-Store or Curbside Pickup: 3 people found this solution to be helpful. Or am I making wrong assumptions in thinking this other basement cable should be going into ONT? Thank you so much for your help! All Fios Network Extenders support dual band Wi-Fi networks (2.4GHz & 5GHz) with its own default Wi-Fi Names and password. Actiontec is a registered trademark of Actiontec Electronics, Inc. Wi-Fi is a registered trademark of the Wi-Fi Alliance. (how would the G1100 get its internet though?). Do you have FiOS TV too? If you still have no coax light on the WCB6200Q or the ECB2500C then contact Actiontec Support 1-877-565-2632 and we will setup assist in further troubleshooting to resolve the issue.